- Author: Raymond
- Category: Travel Insurance
James’ Story: How Travel Insurance Saved His Trip to Dubai
When James boarded his Emirates flight from Nairobi to Dubai, his heart was light and his dreams heavy with excitement.
He’d just landed a major business deal — his first international contract — and this trip was the crown jewel of his hustle. New suit? Check. Laptop? Check. Travel insurance from Imana Insurance? Also check.
Little did he know… that small decision would save his entire trip.
🧳 When the Luggage Didn’t Land
James arrived in Dubai, breezed through immigration, smiled at the skyline glowing through the terminal glass — but his luggage didn’t smile back.
It didn’t even arrive.
Three hours later, the airport official gave him that classic apologetic grin:
“Sir, your bag was misplaced in transit. It might take two days to locate it.”
Two days? He had meetings in six hours. His presentation, suits, charger, everything — gone.
That’s when the real meaning of travel insurance kicked in.
💼 Imana Insurance to the Rescue
Because James had purchased travel insurance through Imana Insurance Agency Kenya Ltd, he didn’t have to panic or plead.
He simply called the 24/7 emergency line listed on his policy.
Within hours, he was reimbursed for essential items — clothes, toiletries, and a new phone charger. His lost luggage claim was processed swiftly, thanks to a digital portal that worked as easily as WhatsApp.
The next day, James walked into his meeting confident and calm, dressed in a new suit he’d bought using his insurance compensation.
He nailed the deal.
🌍 Insurance Wisdom
Travel insurance isn’t about expecting disaster — it’s about preparing for life’s plot twists.
From lost bags and cancelled flights to sudden illness or stolen passports, travel insurance has your back — wherever your feet land.
With partners across East Africa and beyond, Imana Insurance ensures your travels stay memorable for the right reasons.
So before you pack your next bag, remember James.
He lost his luggage — but not his peace of mind.
📲 WhatsApp: +254 796 209 402
📧 Email: insurance@imana.co.ke
🌐 Visit: www.imana.co.ke | www.mykava.co.ke
📍 Location: 4th Floor, Krishna Centre, Woodvale Grove, Westlands, Nairobi
