- Author: Raymond
- Category: Insurance in Kenya
Why Buying Insurance Through an Intermediary (Agent or Broker) Makes More Sense in Kenya
In Kenya, insurance can be a maze — so many companies, so many quotes, and so much jargon that can leave even the smartest of us scratching our heads. That’s where an insurance intermediary like Imana Insurance Agency Kenya Ltd steps in — to help you compare, choose, buy, and claim with confidence.
Let’s unpack why using an agent or broker isn’t just convenient — it’s smart business.
🧭 1. You Get to Compare Quotations Across Multiple Insurers
An intermediary works with different trusted insurance companies — meaning, you don’t have to hop from one insurer to another looking for quotes.
For instance, Imana Insurance partners with top insurers in Kenya and East Africa, allowing clients to compare premiums and benefits side by side before buying.
That means you’ll always get the best deal for your cover, whether it’s for motor, medical, travel, or business insurance.
✅ Result: You save time and money while getting transparent comparisons.
🤝 2. They Place Your Cover Correctly
Insurance isn’t one-size-fits-all. Your agent ensures your policy details are accurate, your coverage fits your needs, and your certificates are issued correctly.
At Imana Insurance Agency, policies are placed directly with reliable underwriters, and you receive your certificate or medical card within 30 minutes.
✅ Result: You avoid policy errors and enjoy peace of mind knowing your cover is active and verified.
🧾 3. They Help You File Claims
Filing a claim can be stressful, especially after an accident or loss. An intermediary acts as your claims advocate — walking with you through:
- Police abstract & claim form guidance
- Collection of documents
- Liaising with assessors and garages
- Following up with insurers until payment
At Imana, the process is simplified — your claim can be reported via WhatsApp, and you get real-time updates from their claims desk.
✅ Result: Your claim is handled faster and with less stress.
🔧 4. They Manage Service Providers for You
From assessors, valuers, and garages to hospitals and doctors, your agent coordinates all the service providers involved.
With Imana Insurance, you don’t have to chase garages or adjusters — they do it for you. This ensures accountability, transparency, and smooth settlement.
✅ Result: No back-and-forth drama — just professional handling.
🧍♀️ 5. You Have a Human to Talk To
In an age of chatbots and confusing portals, having a real person who understands your policy is gold.
Your agent knows your history, renewal dates, and claim trends. They remind you, update you, and advise you.
That’s why Imana’s clients stick around for years — they know there’s always someone on the other end who cares.
✅ Result: Personal service, expert advice, zero guesswork.
💬 Insurance Wisdom
Buying insurance through an intermediary like Imana Insurance Agency Kenya Ltd means you get options, clarity, speed, and peace of mind — all under one roof.
From comparing quotes to managing your claim, they handle the heavy lifting so you can focus on living your life.
📍Visit Imana Insurance Agency Kenya Ltd, 4th Floor, Krishna Centre, Woodvale Grove, Westlands, Nairobi.
🌐 www.imana.co.ke | www.mykava.co.ke
📲 WhatsApp/Call: +254 796 209 402 | 0113 619 635 | 0745 218 460
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